Customer Testimonials
Car problem that stumped others….David Benjamin. The Service Manager. Professional/knowledgeable Listened to me and did a test run then solved and had the car fixed. Thank You !!!
Pablo Roman is THE best. Whether it’s a car for you today or your daughter in ten years or mother for her birthday, he will take care of you for the entire life of your car, make sure you have a positive service for your oil change and he will be the first one you call when it’s time to trade in your vehicle. He made my car buying experience top of the line and is so personable. Always ask for Pablo Roman!
I have to tell you I have been dealing with Wayne Akers Ford for over 30 years. In May 2020 I made the biggest mistake of my life and I bought a Honda. Go forward five months I am now driving a Ford 2020 explorer I am over the moon with excitement. Rolando Santiago, Anthony, Randall Aui , Mike the manager went above and beyond to help me and make me happy also a former salesman Mike Leed had his hand in the pot I cannot tell you how excited how happy I am with how I was treated and how they went above ...
Best New Car Buying Experience in 40 years . Purchased a 2020 F 250 this week. The GM Diego, Sales Consultant Guy, and Finance Mgr. Randall are true professionals.. Great Customer service , no Hassles , Great Pricing, Fair and Honest ... You have to check these guys out before you buy a new Ford Vehicle .. John Doherty Boca Raton , FL
Raspberry was very professional and easy. He was very knowledgeable in what we were looking for. The place was clean and organized. Very good experience.
I was pleased with my overall experience at Wayne Akers: sales rep was helpful but not overly aggressive. Would definitely recommend to anyone in the area.
Car #6!! I will NEVER go anywhere else to purchase e a car.. New, or Used, Diego (GM) knows his business better than ALL THE REST, and truly cares for the customer. As well, Guy (salesperson that looked after me) is equally as passionate about caring for the customer's needs, & desires. I couldn't be happier... AGAIN
It just goes without saying--and, while it may sound a bit "corney and cheesey"; it is nonetheless the sincere and absolute truth--they're second to none when it comes to: Customer Service. These are extremely professional people that DO give a hoot about YOU, as a person and Customer, and your car. L.J. Deakin & R.O. Deakin
trade in my 2008 f150 for a newer fx2 f150 it was a very pleasant experience the staff was very friendly and knowledgeable and very patience
Recently I decided to replace my 2013 Expedition with an updated version. I had the pleasure of dealing with Mr. Russ Stegall in sales and the sales manager, Mr. Diego Torres. Both of these gentlemen were just that, gentlemen. Keeping in mind that to me car shopping is akin to water torture. I am not the ideal customer. In fact, if I had a twin, I would not deal with him! That being said, these two took their time and patience dealing with me. I also had the opportunity to renew my acquaintance with Mr. Chuck Coley, who was very helpful ...
We wanted to take a minute to rate our experience at Wayne Akers Ford. This was a very smooth process from the beginning to end. More specifically, we would like to give high praise to the Sales Manager, Michael Corey. He was extremely genuine and professional! We walked on the lot after closing, only to look at what the dealership had to offer. Michael introduced himself to us (even though they had already been closed for 45 minutes). From the beginning, I felt no pressure. He gave us his card and we went back the next day to test drive a ...
a while back i was fortunate enough to have Wayne Akers Ford fight for me to get FORD to warranty some paint/rust issue's that i was having. the fact that they stood up for me and eventually were able to get FORD to cover the warranty with Wayne Akers covering the balance that FORD would not give says enough about this dealership......as if that was not good enough there was a spot that was overlooked by myself and the dealership, but i am very happy to say Chuck Coley (the body shop manager-who was not the manager ...
My husband and I recently bought f-250- 2018 I have never experienced a car dealership as amazing as WAYNE AKERS.Due to their amazing service, HECTOR HERNAIZ too great care of us. Answering my questions, it’s very hard to find people who are great with costumes service and welcoming. I definitely recommend my friends and family to come here. Thank you so much HECTOR HERNAIZ AAA+++++
When my 2013 F150 3.5 ecoboost 4x4 needs service I'm not afraid to drive. Service department=Steve Waters ***** Service Department manager=Rob Malfatti***** Collision Department=David Cardulo***** Collision Department manager=Chuck Foley***** I live in Cape Coral, Florida. I literally drive across the state passing by numerous Ford dealerships to get to the one that I trust. Enough said..... Ron R.
I just left Wayne Akers Ford and too funny that I see the review before, I just purchased the 2018 Ford Explore advertised on the mailer, I end up paying with all the fees $21K since they gave $1800 more for my trade...so to Richard, you did want every person with bad credit and no money down does, instead of talking directly to a manager you talked to an employee who earn his money by commission, of course he wont give you what ever you asking for because will affect his money. hello!!! your mistake to believe on the Hired Help. ...
I buy my truck Ford F-150 Raptor 18 and I call around like 3:45 Pm Sunday and the Receptionist answer the phone the correct way and tell me we wait for you just come and we take care I explain that I coming from sunrise Sangrass Ford and I looking for something like ASAP at soon I arrived the first impression is like VIP Service with Valet parking and great Team work later this great Sales Joe Zahradnik Especialty on Performance Vehicles by Ford this guy explain and short at time every detail of this great truck and always he is next ...
I went to several car dealer, who weren’t very helpful with what I was looking for in my price range and payments but at Wayne Atkers they were eager to help me, came out with exactly what I was looking for and budget. Russ has to be one of the kindest person I ever meet.
The sales and finance representatives I dealt with at Wayne Akers Ford were responsive, courteous, quick and honest. I reached out to them after I was unable to get the local Miami dealers to commit to a price without going to the dealership. Wayne Akers sales rep took all of my information, gave me an estimate for my trade, agreed to the price of the vehicle and had everything ready when I made the 90 mile drive to their dealership. There were no "surprises" with regard to my trade or the financing after I arrived. The payment terms were ...
Excellent Staff from sales Ed Murka, finance Dave Lalla, to after market. Treated fairly and with respect. There service department is excellent no matter what make of vehicle you Have. One Very Happy Campler
Had both of my Ford's in for general service and new tires. Was treated well and the waiting rooms are great. Everyone treated us well especially Dawn.
I was very happy with Andrew Bisaccia. He helped me find an amazing car and the customer service he provided was top notch. I would absolutely recommend anyone to this dealership, the people there are friendly and Andrew did such an amazing job guiding me through this whole process of buying a car. Thank you so so much for all you did!
Worked with Brandon Block. He was efficient but needs to brush up on a few things related to pre-certified. He took us on a good test ride and honored the Internet price $4k off the sticker. He also extended the warranty by 50k miles
Great experience at service department. Brad in service was so helpful and Kathy the courtesy driver. Nice tour! Worth taking the warranty. Car done before promised time. Thanks!
Great experience here at Wayne Akers. Greeted at my car when I pulled in, and brought inside for a seamless paperwork process. Charlie took care of me and he made me feel like I was important. I have bought my last 2 cars here, and between sales and services I love this dealer. I would recommend.
We've been bringing all our cars to the Service Dept, at Wayne Akers in Lake Worth, for years. The friendliness, knowledge, and expertise, of everyone there, is always top notch. We will continue, to bring our cars here, for many years to come. Thank you for your great service.
My husband and I, have been purchasing, all our cars, from Wayne Akers Ford for years. The friendliness, knowledge, courtesy, and the fact of the salesman, not being high pressured, was just wonderful. Their Service Department, is top notch. We will continue, to purchase our cars, from Wayne Akers, for many years to come.
I purchased my new Ford Escape (A 2011 XLT) that was on the lot still classified as new since it was never titled. Searched and did alot of homework on the Escape before visiting WA Ford. Was greeted immediately and warmly by Jeff Leed and shortly was on a test drive which sold the car. Be aware during the finance/paperwork fun that when they explain your payment etc that they include the cost of gap insurance and extended warranty. I turned down the EW and payment went down $50/mo. Of course its your choice if you want the EW or ...
It started when I sent an Internet request for more information, I had a response within 15 minutes and I received the information I was looking for. I received a call immeditly and set an appointment, I showed up and meet with Rick Kennedy and he had the vehicle pulled up and ready to drive. I was in and out within 1 hour. That has never happened before Wayne Akers understands how I want to buy! Thanks for the GREAT EXPERIENCE
I am not a person to give out praise unless it is truly deserved. Wayne Acres Ford gets a A+ when it comes to ethics and customer satisfaction AFTER the SALE. That says alot about a company... to get ethical treatment after you leave the lot. I am extremely pleased with my purchase and their reliability to stand behind their cars. Rolando Santiago is the best salesman... so if you go to Wayne Acres please do ask for him he will get you the best deal. The service department treated me like I was their number #1 priority and even followed ...
I went to Wayne Akers to have some scheduled service work done on my 2004 F-250. The service writer really nice guy. The waork its self was dissapinting at first because my truck was brought back me with a bunch of grease all over it. Also they left the transmission drain plug loose and so it was leaking tranny fluid ion my drive way. I was really upset and called James and let him know sbout the situation. He then asked me to go back to the dealer so that the lesks could be fixed. I agreed and took the truck ...
All I can say is that I have been buying cars from this dealership for the past 15 years and all I can say is that the way that they take care of you is like you are a VIP as the way it should be with every customer. From the minute you walk in the door until you walk out with your new vehicle, the experience is like no other dealership can offer you. Their friendly, courteous staff make it a very simple process, plus there prices can not be beat by any other dealer anywhere. I highly recommend this ...
Anthony was a great sales person! Very informative! Lot's mustangs to choose from. I couldn't make up my mind which one to buy. I bought a GT Mustang 2010.. If I had to buy another car I would only go one place. Wayne Akers Ford is a great looking dealership! The GT in the showroom was very nice to see.
I have had to use the service dept only twice to date for my 05 mustang. My service writter, Bernie is super. He is outgoing, professional and a pleasure to work with. The parts dept is just as awesome. Frank is the man to talk with if you want to know about the mustang. I have been very impressed with the service I received and look forward to a lasting relationship
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