Customer Testimonials

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Google Oct 3, 2022

Awesome service. Way better than those guys on tenth!

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Google Oct 2, 2022

Service Advisor and the Mechanic assigned to repair my vehicle are heroes. Excellent service, communication, and timely service. Lost brakes on the way to work. Got my vehicle to the dealership, and was able to get my only transportation back that very afternoon. They saved me time and frustration by keeping me in the loop and allowing me to get back to work.

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DealerRater Oct 2, 2022

Erik Hoffman was my service representative and he was outstanding. The best rep I have used in the 21 years I have been going to Wayne Akers.

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Google Oct 2, 2022

Always enjoy bringing my F150 in for service

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Google Oct 2, 2022

One of the best experiences i have had in a long time and very professional. Keep it real amd cant wait to buy my next Truck here. Thank you to JP, Derrick, and Lalla.

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Google Oct 1, 2022

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Google Oct 1, 2022

(Translated by Google) Excellent the only thing that they didn't check me was the antifreeze 🤷‍♂️ from there everything excellent 4 stars that's why I missed them thanks I already have 3 mustangs bought there (Original) Exelente lo unico que no me chekearon fue El antifreeze 🤷‍♂️ de ahi todo exelente 4 estrella por esoq les falto gracias ya yevo 3 mustangs comprados ahi

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Google Oct 1, 2022

I went to Wayne Akers and everyone was nice as always. From Ray Charles to David Lala to the general manager. The experience was amazing.

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Google Oct 1, 2022

Thank you Orlando finance manager and phil for helping us out through the process of our vehicle. We are extremely happy Excellent service.

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DealerRater Oct 1, 2022

I had major issues with my car during the summer, the service department took really good care of my problems, I have to say that even Orlando from sales was very concerned about it, Yovanni my service advisor is the best, Zack from renting department was very helpful too, my car works like brand new now, I am grateful with all of them, Wayne Akers is a very professional to take your car.

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DealerRater Oct 1, 2022

Eficient, quick, kind, sinergyc, emphatyc, fair, service. I think come back without a fear, because they give a great service

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DealerRater Oct 1, 2022

The dealership employess were very personable and straightfoward about helping me get the car I wanted.

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DealerRater Oct 1, 2022

Yovonne took good care of me. The diagnostic and repairs on my F-150 were done in less than 24 hours.

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Google Oct 1, 2022

This was the quickest buying experience we have had and it was also the most painless. Kudos to Steve and Darlene for handling this so efficiently and being so personable !

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Google Oct 1, 2022

Thank you Orlando G Menendez and Phil Simon for your help on buying and picking my new car I'm super grateful for everything talla have done

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Google Sep 30, 2022

Darlene was amazing she is a really professional in about financing cars she got me the best interest rate for my dream car the payment that I was ready to pay for my car She is the one that every car dealer have to put at E locations She is Simply THe Best Financial girl

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Google Sep 30, 2022

I recently when with my brother to check this particular vehicle and definitely we coming back ,darlene perez in financing explain to us all the payment information and warranty, very acknowledged and true the point thanks to her I will convince my brother to return for this vehicle I hope still there

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Google Sep 30, 2022

(Translated by Google) Darlene, thank you for helping me, you are the best in the area of ​​finances… I am lucky to have found you love… (Original) Darlene gracias por ayudarme eres la mejor en el area de finanzas… una suerte haberte encontrado amor…

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Google Sep 30, 2022

Darlene was expectacular and clear like water all the steps I asked her about numbers she explain to me the best way to understand what I was getting about my rate and payments the one that I was ready to pay for the car of my dreams , I feel like In family during all process of financing. She is so professional in all the Questions I had for her SHE is Really good at all The best That I been dealing in all my cars Simply The BEST..............

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Google Sep 30, 2022

Wanted to thank Orlando and Phil they were very helpful and professional. Highly recommend this location

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Google Sep 30, 2022

(Translated by Google) I had a major problem with my car, which took longer than expected (engine change) the car was under warranty and the attention was very good from Giovanny Ortiz, they even took the car back home. Thank you very much. (Original) Tube un problema mayor con mi carro, lo cual tomo más tiempo de lo esperado ( cambio de motor) el carro estaba en garantía y la atención fue muy buena de Giovanny Ortiz, incluso nos llevaron el carro devuelta a casa. Muchas gracias.

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Google Sep 30, 2022

Great place great people

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Cars Sep 30, 2022

The sales representative and finance manager made my purchase one of the easiest I’ve ever experienced. Both were very informed and informative of their product. I love my Ford Explorer! Pricing was unbelievable and the car is an incredible vehicle. Thank you Wayne Akers for being my dealership.

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Google Sep 30, 2022

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Google Sep 30, 2022

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Google Sep 30, 2022

Darlene and David really are the best Finance Team , they worked with me getting the car of my Dreams! I would recommend them to everyone.

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Google Sep 30, 2022

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DealerRater Sep 30, 2022

I brought my sea mix in because there was a wrench indicating service light on. The service rep also indicated that there was a recall to perform. Nice catch!

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Google Sep 30, 2022

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Google Sep 29, 2022

My check engine light was on, due to a failed module. Service writer, Ben Buchanan, arranged for its timely repair. I’m happy with the service he provides!

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Google Sep 29, 2022

Good service. Attention to customers requests. Dianosis are correct

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Google Sep 29, 2022

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Google Sep 29, 2022

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Google Sep 29, 2022

Quick repair as promised

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Google Sep 29, 2022

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DealerRater Sep 29, 2022

The service writer I had was really good and got me right in and I had no problems I would recommend Ben Buchanan to any one that had to get there vehicle serviced.

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DealerRater Sep 29, 2022

Great service from the staff and Yvonne Felix my Service Advisor who helps me every time I'm there. Thank you again for the great experience and have a wonderful day.

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Google Sep 29, 2022

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Google Sep 29, 2022

Fast and easy

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Google Sep 28, 2022

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Google Sep 28, 2022

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Google Sep 28, 2022

I won’t go anywhere else but Wayne Aker Ford! They are beyond fantastic. Everyone is friendly, helpful and honest! Highly highly recommend.

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Google Sep 28, 2022

Had the greatest experience with my salesman, Rolando, and a great experience with my finance manager, David Lala

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Google Sep 28, 2022

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DealerRater Sep 28, 2022

Service rep yankeil was very helpful, understanding and new all about the recall of my suv. Nice work

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DealerRater Sep 28, 2022

i received fast, courteous, efficient and friendly service with no hassles. and my car fixed!!

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DealerRater Sep 28, 2022

Wayne Akers is a good place to go they know what to do to keep you smiling the place is nice and clean and the service is great and the workers are nice and friendly. I will tell someone else about Wayne Akers Ford

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DealerRater Sep 28, 2022

Excellent dealership, no pressure buying, very knowledgeable friendly and very patient staff. Shawntel patiently showed us several different vehicles which we test drove 2 of them. We were there well after the dealership closed completing paperwork and everyone was not pushy to leave and very patient and friendly, even though it was late.

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DealerRater Sep 28, 2022

Service was good. Service advisor was helpful. This is all I have to say thanks

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Google Sep 28, 2022

Thank you Wayne Akers Ford, and Thank you Orlando and Phil for serving us so professionally!

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Google Sep 27, 2022

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Google Sep 27, 2022

awesome service !

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DealerRater Sep 27, 2022

The experience was just great. From the call to make an appointment to when I went to pick my car up. The service guy was very helpful and friendly and the cashier was a sweetheart. Great service. I love it. Thank you guys. Keep it up.

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Google Sep 27, 2022

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Google Sep 27, 2022

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DealerRater Sep 27, 2022

Eric Hoffman dealt with me in a truly professional manner even considering that I was a few hours late for my appt. My truck was repaired with 24hrs

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DealerRater Sep 27, 2022

Dealer ok fixed radio it only works for one day now I have to come back

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DealerRater Sep 27, 2022

Our issues were resolved and we are extremely happy with the service Ben and his crew provide. Thank you for a great job

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Google Sep 26, 2022

Best dealership to use for service. Service team is wonderful. Strongly recommend them for all of your service needs.

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DealerRater Sep 26, 2022

Carlie serviced our 2022 Ford Edge and explained all that he had done and when we would need to come back for the next check up.

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Google Sep 26, 2022

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Google Sep 25, 2022

Derek my salesman was awesome everything was quick and easy I will definitely be back to buy more vehicles at Wayne Ackers Ford

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Google Sep 24, 2022

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Google Sep 23, 2022

The girl who take care of me was amazing! She was always to answer my questions and talk to the mechanic..

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DealerRater Sep 23, 2022

Friendly service advisor and did everything he said he would in a timely way, thanks Jack

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DealerRater Sep 23, 2022

Very professional the team, everyone knew that they were talking about, great customer service. Thanks you

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DealerRater Sep 23, 2022

Darlene and Guy were amazing. they were extremely helpful with my new truck I would recommend them to everyone.

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Google Sep 22, 2022

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DealerRater Sep 22, 2022

The people there are friendly and fast and made everything there fast and simple about all the information I need for my truck

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DealerRater Sep 22, 2022

Steve was great. Very knowledgeable and friendly. Quick and easy process for the first time getting serviced at this dealership. Truck was ready in no time.

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DealerRater Sep 22, 2022

Excellent service, very professional. They were able to fix my car same day.I’m very happy with them.

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DealerRater Sep 22, 2022

Excelente customer services. Keana is a fantastic employee she result the problem from my car on the same day.!

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DealerRater Sep 22, 2022

Mr. Hoffman was extremely helpful!!! 10/10 great service and very kind. Understood exactly what was needed

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DealerRater Sep 22, 2022

Great service all around quick and easy to understand paper work will come back again.

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Google Sep 22, 2022

Diego and his whole team made this car buying experience a breeze. Guy in sales and David in finance were so helpful. We will surelyrecommendthem to our friend's!

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Google Sep 21, 2022

Best auto-purchase experience I ever had. I’m also super happy with my new truck.

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Google Sep 21, 2022

Wayne Akers was super professional. I brought my car in to clean up 2 recalls, oil change & to rotate the tires. One of the recalls was an easy fix, but the other one was a beast & was going to take hours. Wayne Akers put me in a shuttle with Charles the driver, who was a delight, The following morning, Charles picked me up at my house & brought me back as my car was ready. My car was purring. The whole ordeal was a breeze thanks to the team who made the whole experience comfortable. Thank you guys!

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DealerRater Sep 21, 2022

It's a good dealership I have no problems with it There's nothing more to say

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Google Sep 21, 2022

My car is at this location since 8/5/2022 as of today 9/20/2022 my car has NOT been repair, I already pay about $2,500.00 in fees and I still don't have my car, I had picked the car 3 times , I had to bring it back 3 times with the same issue, I don't recommend this dealership.

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Google Sep 20, 2022

The sales dept here is top notch, JJ treated me very well also got the used SUV that I wanted at a good price, same for the finance agent Phil both top notch! Kudos to them.

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Google Sep 20, 2022

(Translated by Google) I like the Ford...I bought 3 cars with them, Ford raptor, Ford bronco, Ford ecosport......"I would like to have one of each model if possible😃"...just put a little more interest in the repairs or when they go to service..🤜🏻🤛🏼 (Original) Me gusta la Ford..compre 3 carros con ellos , Ford raptor, Ford bronco, Ford ecosport...."me gustaría tener uno de cada modelo si se pudiera😃".....solo pongan un poco más interés en las reparaciones o cuando van a servicio..🤜🏻🤛🏼

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DealerRater Sep 20, 2022

Great place to shop for a used car, JJ gave me the best 🐕‍🦺 ce possible and also the Finance gent Phil both top notch and got a great deal.on.ky used SUV!

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DealerRater Sep 20, 2022

Other than the wait time, the overall service was great. I think the wait time was a little long for a oil change.

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DealerRater Sep 19, 2022

As always working with Wayne akers was very easy - albeit it took a bit longer than usual to get the contracts signed

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DealerRater Sep 19, 2022

Excellent customer service. Brandon was patient and showed me all the features of the car! See him if you need a car!

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DealerRater Sep 19, 2022

Always a quick turn around and very professional . I would recommend your service to others

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DealerRater Sep 18, 2022

Excellent attention, the process was really easy. All the persons involved were really helpful and nice.

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DealerRater Sep 18, 2022

Quick.professional and friendly. I ended up buying a car there. I will recommend to others.

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Google Sep 18, 2022

Wayne Akers is the best, such a pleasure buying from them, Diego, Russ and Phil are top notch.

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Google Sep 17, 2022

Just purchased a new vehicle from Wayne Akers Ford. I must say the staff is exceptional. Rolando was so very helpful and David LaLla made the paperwork process seamless. I don’t want to forget Michael with the mats. Being here is like being with your extended family that you like, lol. I will most definitely be back!!!

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DealerRater Sep 17, 2022

Great service and attention from the team who received my car and did the following

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Google Sep 16, 2022

Absolutely the best dealership I've ever been to. Sales, Mgmt, Finance are absolutely the nicest, friendliest, and helpful staff I've ever met.

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Google Sep 16, 2022

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DealerRater Sep 16, 2022

Excellent service ,fast response ,good communication, Great customer service and fleet service was very fast. Simple and fast online service scheduling

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DealerRater Sep 16, 2022

Always pleased by how friendly the staff is. Makes coming here less stessful and pleasant.

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Google Sep 16, 2022

Darlene Perez was great really helpful and explained everything…

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DealerRater Sep 15, 2022

Friendly people were very clean and a smoking section too!! Can't wait to go back!

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DealerRater Sep 15, 2022

Great customer service and vehicle service was very fast. Simple and fast online service scheduling.

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DealerRater Sep 15, 2022

I did not have to wait long for my oil change. Everyone was kind and professional.

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DealerRater Sep 15, 2022

Great service and price! I pulled right up and they got the job done same day! I’ll definitely be back! Carlene was great and made me very comfortable with the transaction.

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